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DCFS Customer Service Chatbot
The DCFS Chatbot can provide answers to questions about DCFS food assistance programs.
- SNAP - Supplemental Nutrition Assistance Program
- P-EBT - Pandemic Electronic Benefit Transfer program
- DSNAP - Disaster Supplemental Nutrition Assistance Program
- EBT - Electronic Benefits Transfer
The chatbot is a work in progress, but we invite you to try it. Help us perfect this exciting new customer service tool.
| The chatbot is easy to use: |
|---|
| 1. Type in a question in the Type your Message field at the bottom of the chatbot window. |
| 2. Click the send icon in the bottom right corner. |
| 3. You can continue to ask additional questions or click the button in the chatbot's answers to obtain additional information. |
| Note: If you are using a smartphone, rotate the device and view the chatbot in landscape mode. |