On the Road Again with Child Support

The Louisiana Department of Children and Family Services is holding a limited-time promotion to help parents who have lost their driver's licenses due to unpaid child support. The On the Road Again initiative offers noncustodial parents whose licenses have been administratively suspended by DCFS an opportunity to have them reinstated for a reduced fee. The program ends October 31, 2024, and all payments must be received by that date.

Custodial parents who have questions about how this promotion affects the enforcement of your case can call 1-888-LA-HELP-U (1-888-524-3578) to find out more.

Eligibility and Requirements

For each case, noncustodial parents must pay:

Two months of court-ordered child support

$100 toward past-due support

Administrative fee (if court-ordered)

Note: This amount does not include any reinstatement fees from the Louisiana Office of Motor Vehicles (OMV). Noncustodial parents interested in participating are encouraged to make an appointment with their child support caseworker to find out how much they must pay to qualify for the promotion.

How to Get Started

Complete and submit this online form.
Send a message to their caseworker on our online CAFÉ portal (www.dcfs.la.gov/cafe).
Email our Child Support Enforcement staff at OnTheRoad.DCFS@la.gov.
Contact our Customer Service Center at LAHelpU.DCFS@la.gov or 1-888-LAHelp-U (1-888-524-3578.
Visit their nearest Child Support office. Visit the DCFS website at www.dcfs.la.gov/offices for locations.

Resources

Download Flyer

History

2019: Collections during the Louisiana Department of Children and Family Services' (DCFS) second annual "On the Road Again" child support project increased by 85%, with 291 payors paying $360,456.42 in current and past-due child support. The money benefitted 365 families with 480 children.

2018: During the inaugural 6-week project in 2018, DCFS collected $193,882.30 in child support from 195 payors, giving 249 families needed support.