Department of Children & Family Services - Building a Stronger Louisiana CLOSEPRINT

Child Support Enforcement:
Payment Methods

Making Support Payments

The majority of support payments are made by income assignment order.  To begin income assignment on a full service case, please call our Customer Service Center at 1-888-LAHELP-U (1-888-524-3578) to provide the name and contact information for your employer.  Child Support Enforcement will then send all required notices directly to your employer.

Support payments can also be made by money order, cashier’s check, Expert Pay or MoneyGram.

Money Order or Cashier's Check

Send your payments by money order or cashier´s check by mail to:

Centralized Collection Unit
Post Office Box 260222
Baton Rouge, LA 70826

The money order/cashier’s check must be made payable to the Department of Children and Family Services (DCFS), and must include the payor’s name, address, and social security number (SSN) and/or LASES number.  Failure to include this identifying information will delay the payment being properly credited to your account.

Genetic Testing Fees

To ensure payments intended for genetic testing fees are properly credited, “Genetic Test” must be included on the payment instrument.

Payments should be mailed to:

DCFS
P.O. Box 4815
Baton Rouge, LA  70821

Cash Payments

Cash support payments can be made through MoneyGram.

Find the nearest location at www.moneygram.com/billpaylocations.

Please be advised there is a $3.99 convenience fee for the use of this service.

Payors using this service will be required to provide either their LASES number, member number, or social security number, along with the Receive Code: 14695

 

Child Support personnel will be able to view payments on the same day they are made through MoneyGram.

Bank Accounts

Support payments can be made with a bank account or credit card. Please visit www.expertpay.com or by calling 1-800-403-0879 for further details.

Expert Pay accepts the payments via the following methods:

  • Pay by Phone Using a Bank Account: 1-866-645-6347
  • Pay by Web Using a Bank Account: www.expertpay.com

 *There is a convenience fee for using this payment method.   Fee information is available at https://www.expertpay.com/obligorapp/#/fee

Credit Card

Pay by Web Using a Credit Card through E-Child’s Pay at www.e-childspay.com.

Customer Service is available at 1-866-645-6348.

* There is a convenience fee for using this payment method.  Fee information is available at https://www.e-childspay.com/fees/.


Receiving Payments

DCFS requires electronic disbursement of child support payments.  Payments are issued by direct deposit into a checking account, savings account or Direct Payment Card account.

To check the balance on your Direct Payment Card please visit http://www.usbankreliacard.com or download the U.S. Bank ReliaCard Mobile app. To report a lost, stolen or damaged Direct Payment Card contact US Bank Customer Service at 1-855-274-0374.

If you have signed up for Direct Deposit, any payments not received must be reported to your financial institution.

Sign up for Direct Deposit 

For Employers

Employer's Guide



www.dcfs.state.la.us