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Family Support

COVID-19 - DCFS Offices Open with Limited Capacity

The Department of Children and Family Services offices are open to the public with an increased capacity restriction of 50%, including office lobbies, starting Friday, June 5, 2020. This is in an effort to continue to mitigate further spread of the coronavirus and maintain safety for visitors and staff.

Click here to find out what you need to know before you visit.

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Get SNAP


The Supplemental Nutrition Assistance Program (SNAP) provides monthly benefits that help eligible low-income households buy the food they need for good health. For most households, SNAP funds account for only a portion of their food budgets; they must also use their own funds to buy enough food to last throughout the month.

The Economic Stability (ES) section of DCFS assists families with needed assistance programs, including Supplemental Nutrition Assistance Program (SNAP - formerly Food Stamps), Kinship Care Subsidy Program (KCSP), and the Family Independence Temporary Assistance Program (FITAP).

 

Two Ways to Apply

 

You may also contact DCFS at 1-888-LAHELP-U (1-888-524-3578) for information on all programs and how to apply.


What happens after I apply?

  • You will be assigned a worker who will interview you if you are applying for FITAP, SNAP or KCSP and give you a list of verification items needed.
  • Your worker will determine your eligibility.
  • A letter will be mailed to you that will tell you if you are eligible or not. If eligible, this letter will tell you the amount of your benefits, which will be paid back to the date of your application.
  • If you applied for FITAP, you may be required to participate in the Strategies to Empower People (STEP) program, which provides opportunities for work-eligible FITAP families to recieve job training, employment and supportive services.

 

How are Benefits Distributed?

  • Electronic Benefits Transfer (EBT) - the electronic method of delivering Family Independence Temporary Assistance Program (FITAP), Kinship Care Subsidy Program (KCSP) and SNAP benefits to recipients.

 

Your Rights Regarding SNAP


Three Ways to Report Fraud