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Child Support Payment Methods
Most child support payments are made by income assignment order. To begin income assignment on a full-service case, please call our Customer Service Center at 1-888-LAHELP-U (1-888-524-3578) to provide the name and contact information for your employer. Child Support Enforcement will then send all required notices directly to your employer.
Support payments can also be made by money order, cashier’s check, Expert Pay or MoneyGram.
Online Payments
You can make your payment online with Expert Pay, the nation’s only multistate child support portal. Payments are accepted through bank accounts, credit cards, or PayPal©.
*There is a convenience fee for using this payment method. Fee information is available at https://www.expertpay.com/obligorapp/#/fee.
For questions, you may email ExpertPay® at customer.service@Expertpay.com, call customer service at 800.403.0879, or use the chat function at www.Expertpay.com.
Money Order or Cashier's Check
Send your payments by money order or cashier´s check by mail to:
Centralized Collection Unit
Post Office Box 260222
Baton Rouge, LA 70826
The money order/cashier’s check must be made payable to the Department of Children and Family Services (DCFS), and must include the payor’s name, address, and social security number (SSN) and/or LASES number. Failure to include this identifying information will delay the payment being properly credited to your account.
Genetic Testing Fees
To ensure payments intended for genetic testing fees are properly credited, “Genetic Test” must be included on the payment instrument.
Payments should be mailed to:
DCFS
P.O. Box 4815
Baton Rouge, LA 70821
Cash Payments
Cash support payments can be made through MoneyGram.
Find the nearest location at www.moneygram.com/billpaylocations.
Please be advised there is a $3.99 convenience fee for the use of this service.
Payors using this service will be required to provide either their LASES number, member number, or social security number, along with the Receive Code: 14695
Child Support personnel will be able to view payments on the same day they are made through MoneyGram.
Receiving Payments
DCFS requires electronic disbursement of child support payments. Payments are issued by direct deposit into a checking account, savings account or Direct Payment Card account.
To check the balance on your Direct Payment Card, please visit http://www.usbankreliacard.com or download the U.S. Bank ReliaCard Mobile app for iOS or Android devices. For fees associated with the use of the DCFS debit card, click here. To report a lost, stolen or damaged Direct Payment Card, contact U.S. Bank Customer Service at 1-855-274-0374.
If you have signed up for Direct Deposit, any payments not received must be reported to your financial institution.
For Employers