Operating Status

DCFS Operating Status

Welcome to the DCFS Operating Status page. Here, you'll find all the latest information about any office closures or system outages that may be affecting our services. At DCFS, we understand that even a minor interruption to our systems can have a significant impact on our clients and partners. That's why we're committed to keeping you informed and up-to-date at all times.

We take the reliability and availability of our services and systems very seriously. We continuously work to minimize any disruptions and improve our performance. Thanks for your patience and for the privilege of serving you.

Latest Update:

Monday, April 15, 2024 - 9:55 AM

The East Feliciana Parish office for Economic Stability and Child Welfare has reopened.

Friday, April 12, 2024 - 11:30 AM

The East Feliciana Parish office for Economic Stability and Child Welfare is closed until further notice due to a power outage stemming from the April 10 storm event.

Wednesday, April 10, 2024 - 12:00 AM

All state offices, including all DCFS offices, will be closed on April 10 due to predicted, severe weather. This is a statewide office closure.

Monday, January 16, 2024 - 12:00 AM

All state offices, including all DCFS offices, will be closed on January 16 due to predicted, severe weather. This is a statewide office closure.

Monday, January 15, 2024 - 12:00 AM

All state offices, including all DCFS offices, will be closed on Monday, January 15, 2024, due to the Dr. Martin Luther King, Jr. holiday. 

Monday, January 8, 2024 - 12:00 PM

All state offices, including all DCFS offices, will close at noon Monday, January 8, 2024, due to predicted severe weather. This is a statewide office closure.

Sunday, December 10, 2023 - 5:00 PM - 9:00 PM

Systems Maintenance on Sunday, December 10, 2023, from 5:00 pm to 9:00 pm may cause technical difficulties with some DCFS platforms and portals. In case of a life-threatening emergency, contact local law enforcement. Mandatory reporters can submit reports at www.dcfs.la.gov/MandatedReporterPortal. The safety and well-being of our children are our top priorities. We apologize for any inconvenience.

Thursday, August 3, 2023 - 8:00 AM

The Baton Rouge Child Support Enforcement office located at 5825 Florida Blvd., Suite 20100, Baton Rouge, LA 70806 has reopened and resumed normal service.

Friday, May 19, 2023 - 4:15 PM

SNAP Interviews to be Rescheduled

DCFS staff are texting SNAP recipients who missed a scheduled interview as a result of the statewide system outage (May 18-19, 2023). If you missed your interview because of the outage, you will also will receive a letter confirming a new time for your rescheduled appointment.

Friday, May 19, 2023 - 2:53 PM

DCFS is working to process child support payments as quickly as possible. You can verify if a payment has posted by checking the Customer Portal at www.dcfs.la.gov/cafe.

We apologize for any inconvenience this statewide network outage has caused.

Thursday, May 18, 2023 - 7:31 AM